AICM National Conference 2017VedaAustralMercantile



Equifax                                                               Premium Sponsor

Equifax powers the financial future of individuals and organisations around the world. Using the combined strength of unique trusted data, technology and innovative analytics, Equifax helps its customers make informed decisions.

Headquartered in Atlanta, Ga., Equifax operates or has investments in 24 countries in North America, Central and South America, Europe and more recently in the Asia Pacific region, with the acquisition of Veda, a data analytics company and the leading provider of credit information and analysis in Australia and New Zealand. Combined the companies bring nearly 170 years of data and insights experience to the marketplace

AUSTRAL                                                               Supporting Sponsor

Austral provides complete payment management solutions and works closely with our clients to understand their organisational needs to provide the solutions they require.  Our experienced team works hard to deliver a consistently good experience and are always looking for ways to adapt processes to help ensure your customers are treated with respect, whilst helping to deliver a continuous cash flow.  So while we work with you to deliver payment management services, you can focus on what you do best and provide services to your customers with confidence.

illion                                                             PResident's Dinner Sponsor

Established in 1887, illion (formally Dun & Bradstreet) is Australia and New Zealand’s longest-established credit information bureau.  Backed by its extensive database, Dun & Bradstreet helps businesses to make informed credit decisions, and consumers to access personal credit information. Dun & Bradstreet works across the entire credit lifecycle to deliver data-driven solutions in sales and marketing, credit reporting and debt management.  Through analysis of financial and behavioural information, Dun & Bradstreet also provides current and predictive assessment of the economy, business conditions and credit activity.


AMPAC Debt Recovery is a specialist debt collection practice supporting organisations in the commercial, government, strata, trade credit and general insurance, education and finance market segments.

AMPAC operates nationally from branches located in Sydney (head office), Melbourne and Perth.

AMPAC is a leader in the Australian debt recovery industry with its integration of core collection and related technologies, specifically designed to engage debtors in the recovery process, thereby reducing the time and costs normally associated with managing overdue debt.

The people at AMPAC have many years experience dealing with, and resolving complex commercial debt recovery issues in all states and territories of Australia, and are proud to have been supporters and sponsors of The Australian Institute of Credit Management for almost 30 years. 

Australian Receivables Limited 

Australian Receivables Limited (ARL) was established in 2003 and with 240 experts located in 5 Australian sites, has grown in scale and capability to become one of the leading Debt Recovery organisations within Australia. ARL has a solid foundation of clients across all major industry sectors offering a range of outsourced services including 1st and 3rd party Collections, customer service and hardship management.


Bottomline Technologies (NASDAQ:EPAY) powers mission- critical business transactions. We help our customers optimise financially-oriented operations and build deeper customer and partner relationships by providing a trusted and easy-to-use set of cloud-based digital banking, fraud prevention, payment financial document. Over 10,000 corporations, financial institutions, and banks benefit from Bottomline solutions. Headquartered in the United States, Bottomline also maintains offices in Europe and Asia-Pacific. For more information, visit 

Bureau Van Dijk

Bureau van Dijk are experts in public and private company information, and offer information on 220 million entities around the globe and domestically. Company information solutions provided by BvD help make your business more efficient – with our company database and tailored credit solutions your business can access data on private companies, ownership structures, standardised financial reports, comparables and more. With BvD financial strength metrics can be used to assess financial viability of companies, automate credit processes, assess financial risk and corporate stability – at company and group level - and gain insight on the financial health of companies across your portfolio. 

Collection House 

As Australia's leading receivables management company, Collection House Limited provides its clients with solutions that span the entire credit lifecycle, from receivables outsourcing to debt collection and debt purchase. We offer unparalleled debt recovery services with a competitive pricing structure that demonstrates value for money and costs certainty.

Established in 1991, Collection House operates throughout Australia, New Zealand and the Philippines. We draw on our 25 years’ experience to provide the highest quality outcome – each time, every time.

As your experience becomes our reputation, cost minimisation, risk management and protection of your brand are absolutely paramount to us. 


CreditorWatch is a leading commercial credit reporting bureau used by over 50,000 businesses across Australia. 

CreditorWatch offers a variety of products including customer monitoring/alerts, credit reporting, an indepth trade program and online credit applications to assist with customer onboarding and decisioning. 

Contact us today for more information or to organise a FREE TRIAL of any of products – 02 8188 2025 or visit

Forbes Dowling

Forbes Dowling Lawyers (FDL), a wholly owned subsidiary of ARL, are a national commercial law firm established in April 2002 that employ more than 30 people across Australia. FDL specialises in commercial litigation, insolvency, debt recovery, property, conveyancing, building and construction.

Insolvency Intel

Guidance for credit managers

Insolvency Intel, backed by Jirsch Sutherland, is an expert team of insolvency and turnaround specialists offering practical information and guidance about corporate and personal insolvency to assist credit managers in their jobs.

We’re here to help identify the warning signs should you suspect insolvency (and even if you don’t), to talk about the options available, assist with mitigating risk and recovery procedures, and to help navigate the recent changes to insolvency laws.

What makes us different? We’re friendly and approachable. We understand the day-to-day challenges of working in credit (including dealing with sales teams!). We work with credit managers not in spite of them. We help individuals and companies at a grassroots level, and have the resources of Jirsch Sutherland’s national network.

Kearley Lewis

Since 1993 Kearley Lewis has been providing ‘personalised collection services’ to corporates and small to medium sized businesses. With offices in Melbourne and Brisbane, we offer efficient debt recovery across Australia.

The experience of our team is hard to beat. Bad debts can cripple business cash flow, so we focus on results.

We do things a little differently. Our focus is on getting your accounts paid, but not at the expense of your reputation, your brand and your customer relationships.

Debt is stressful for the individual or business who owes money too – we know how to manage issues with compassion and flexibility to get results.

Our people make the difference to our clients.



Kuhlekt Better Debtor Management delivers results, ensuring sales are delivered into cash at bank. Kuhlekt provides a clear solution to effective, professional collections and client communication, Notes, Follow ups, Dunning, Statements, Reporting and Provisioning all supported by advanced delivery options.

Visibility of team effort and results deliver continuous improvement opportunities, the Kuhlekt Dashboards and Overview pages provide exactly this, use them to create KPI’s for the team.

Dispute resolution is a part of credit management, Kuhlekt have a professional solution through a methodical workflow for approvals based on user delegation and limits.

Need more, we have more, or Kuhlekt can be customised to your needs.  or Stand 7 at the conference. 

Milton Graham Lawyers

MGL is a national practice specialising in debt recovery, commercial litigation, insolvency and bankruptcy. With offices in Melbourne, Sydney, Brisbane, Adelaide and Perth, the firm offers its clients a premier legal service with access to highly experienced lawyers across the country. MGL also offers services in security enforcement and mortgage recovery.

Dun & Bradstreet (D&B) founded MGL in 2012 in the face of a growing need to provide its customers with an end-to-end debt recovery solution. MGL now boast a client base of ASX-200 listed companies, SMEs, the public sector and not-for-profit organisations.

MGL assists clients with developing sound data driven litigation strategies to ensure the best outcome for its client every time.

We invite you to contact us to discuss how we can work with you to achieve the best results for your business.

MGL – Your solution


National Credit Insurance Brokers (NCI) has established itself as the premier trade credit insurance broker in Australia, New Zealand and Singapore. Trade credit insurance is a highly specialised area of insurance and, with its 30 years of experience, NCI has developed an unmatched depth of expertise in arranging the right protection at the best price for your particular trading needs. 

On offer is a complete range of trade credit solutions to help you safeguard your business against bad debts in order to enhance your credit management.

National Collection Services

National Collection Services provides experienced pro-active, energetic, versatile and outcome focused Debt Collection Services. By understanding our clients’ needs, values and priorities we provide a very high, individually focused, quality of service and operate as an ‘extension’ of your credit department.

We excel in the following areas:

  • Commercial Debt Recovery - with your own dedicated Collections Manager
  • Fixed Legal Prices - with our Panel of expert Solicitors – always quoted before proceeding
  • Comprehensive Reporting - responding faster to your management reporting demands
  • New Zealand Presence - operating in all Australian States & Territories including New Zealand
  • Working Closely with YOU – we see ourselves as an extension of YOUR credit department

Check out our website and visit our booth to see how we can improve your Debt Recovery experience.



 Global Blueprint, Local Footprint :
Neopost Australia offers end-to-end, multi-channel customer communication technologies and solutions for Mailing, Print Finishing and Large Format Printing solutions. We are global technology company and the recognised market leader in Business Mailing and Document Finishing Solutions with a reputation for quality, reliability and service. Neopost Australia provides equipment, supplies, service and in-house finance within the Australian market.

Leading Supplier, Local Provider:
Neopost Australia is a subsidiary of The Neopost Group; based in Paris, France. Neopost, the European leader and world’s leading provider of mailroom equipment and logistics solutions; supplies the most technologically advanced solutions for franking, folding/inserting, addressing, tracking and tracing of letters, parcels and of the supply chain. Neopost anticipates the needs of its sector and its customers by bringing new services and technological innovation to the market, with products and services marketed in 90 countries and subsidiaries in 29 countries.


Credit management has never been simple.

OnGuard Credit Management can help you ease the pain.

OnGuard’s optimized collection actions will prompt you to take the right action at the right time – making sure you hit your collection targets and reduce your DSO.

  • Full visibility of planned actions
  • monitoring of customer promises
  • automated management of queries, disputes and claims
  • complete online history of customer information and interactions.

Or go the extra step - automate your cash allocation process - straight from your bank statement.

Come to booth 16 and let us show you how to ditch the spreadsheets and get into the 21st century.


Pro-Collect provides Australia wide No Collection, No Commission Debt Collection. Pro-Collect also funds the Solicitor Professional Fees for the issue of Statement of Claims and other legal process where the debtor resides in New South Wales, Queensland, Victoria and Western Australia.

If they don’t recover your debt you pay no commission nor any Solicitors Professional Fees for the Statement of Claim and other legal process in the above states.

With over 30 years of collection experience, they specialise in offering fast, assertive and “out of the box” Debt Collection and Litigation Services.

The Managing Director also has 10 years of Credit Management experience thus has an intrinsic understanding of the issues faced by a credit department.



Results Legal

Specialised legal recovery, insolvency law and commercial disputes

 Results Legal is a specialist law firm practicing exclusively in legal recovery, insolvency law and commercial disputes.  Operating nationally, Results Legal focuses on promoting and protecting the rights of trade credit clients

Results Legal regularly acts on behalf of some of Australia’s largest trade credit companies in pursing legal recovery action, resolving disputed claims, defeating preference claims and promoting and protecting their PPSA rights.

Results Legal are the obvious first choice for companies seeking a national solution to resolve commercial disputes and pursue swift, successful and cost effective legal recovery action.

Sharp & Carter

Sharp & Carter recruitment finds and attracts the best talent in the market and delivers people-focused solutions for some of Australia’s leading companies. It is a team of individuals

who aspire to change the way the recruitment industry is perceived and who believe that success can be achieved by putting people’s interests first.

 A partnership in structure and in values, Sharp & Carter is managed on the guiding principles of care, generosity and trust.

Our team of experienced and industry specialised consultants recruit professionals across Victoria & New South Wales in the following fields:

-          Finance & Accounting
-          Property & Construction
-          Legal & Compliance
-          Sales & Marketing
-          Business Support

Turks Legal

TurksLegal is a specialist commercial law firm with 33 Partners and over 160 staff across our Sydney, Melbourne and Brisbane offices. We are proud to look after the interests of trade creditor suppliers and financial institutions in:

  • - Portfolio debt recovery
  • - Resolution of complex debt disputes
  • - PPSA recovery
  • - Defence of unfair preference claims
  • - Supply documentation and guarantees