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AICM Learning Services

What is AICM?

AICM Learning Services is the leader in credit management training in Australia with strong links to industry and business. As a registered training organisation (RTO Provider number 6263), we play a key role in setting the standards of professional competence in the credit management function. As a result our qualifications keep pace with change, reflect current workplace requirements and emerging business trends.

Our dedication to continuous learning

The success of AICM Learning Services is reflected in the positive feedback from our satisfied clients and continual growth in learner numbers, as well as our extensive list of national and international corporate clients. AICM’s commitment to excellence in learning has also been a factor in securing government funding to support the continuous development of our training programs.

AICM Learning Services’ highly interactive programs offer an intensive learning experience where learners will explore current legal compliance issues ,test ideas with peers, challenge assumptions, and ultimately leave with an in-depth understanding of the critical issues that can make the difference to the future of your organisation.

Important Links

AICM Homepage


Learner Training Logon site

Assessment/Essay Preperation Guidelines


How to choose a program

AICM Learning Services offer a range of qualifications designed to address the learning and development needs of people who may be commencing their careers in the credit industry through to those at managerial level who are looking to update their skills and knowledge:

  • FNS30415 Certificate III Mercantile Agents

  • FNS40115 Certificate IV in Credit Management 

  • FNS51515 Diploma of Credit Management

Alternatively learners may choose to enrol in individual programs which will lead to Nationally recognised Statements of Attainment which will (should you wish) lead to the eventual completion of a complete qualification.

AICM courses address topics including: collection techniques; credit evaluation; risk management; debt recovery strategies; compliance with legal requirements; credit policy; account management and key management skills. The flexibility of our programs mean that you may only wish to attend one course to update your expertise in a particular aspect of credit or you might like to complete a nationally recognised qualification to enhance your reputation and status in the industry.


LEVEL 1, 619 PACIFIC HIGHWAY, ST LEONARDS NSW 2065 Telephone: 02 9906 4563  Facsimile: 02 9906 5686

Website: Email: 


Face to Face Training Registration Forms 

Face to Face November 2015 - Manage Factoring and Invoice Discounting

Face to Face November 2015 - Manage the Credit Function

Face to Face December 2015 - Dealing with Customers

Course Outlines

FNS51515 Diploma of Credit Management

FNS40115 Certificate IV in Credit Management

FNS30415 Certificate III in Mercantile Agents 


Course Enrolment Forms

FNS51515 Diploma of Credit Management

FNS40115 Certificate IV in Credit Management

FNS30415 Certificate III in Mercantile Agents 


2015 - 2016 Face to Face Training Calendars

2016 Face to Face DIFA IFD Calendar

2016 Qualifications Face to Face Calendar

Online Learning Enrol Anytime  

AICM qualifications have flexible start dates, unlike traditional institutions and universities that restrict you to specific semesters in the academic calendar. This means you can start learning whenever it suits you.